Since November 23, 2011, this company has performed time deposit registration by household following the methods employed by the financial industry, where time deposit primary accounts are establish on the basis of depositor's ID card numbers, and newly made out CDs are automatically registered to households from the foregoing date.
In the case of old CDs that have already been made out, if it is necessary to apply for registration to household (on the basis of a primary account seal, password, and account reconciliation type), please bring the CD and seal used on the old CD, and fill out a "registration to house application form," when applying at the post office where the account was established.
Transfer of CD:
When a depositor changes his or her place of residence, and it is not convenient to return to the post office where the account was established to arrange CD services, the depositor can go to a post office nearby to obtain transfer service. Please bring the original seal and CD when applying for transfer, and fill out a "designated renewal post office application form"; if the depositor has not set up a CD primary account at the designated renewal post office, he or she must also fill out a "primary account application."
At present, this service does not accept cases in which application has already been made for automatic transfer of principal (interest) and the CD will reach maturity within 3 business days of redeposit day; in these cases, please apply for transfer after the automatic redeposit day.
Midway cancellation:
1.Application procedures:
(1) Depositors must go in person to the post office where the account was established bearing their national ID card (please refer to the documents needed to open a time deposit account; a second ID document is not needed), original seal, the CD, and their Chunghwa Post demand-deposit passbook to apply for cancellation.
(2) When entrusting another person to apply on one's behalf, the entrusted person must hand over a letter of authorization from the depositor, and present the national ID cards of the depositor and the entrusted person. The entrusted person must also sign/apply his or her seal to relevant application forms and receipts, and note his or her national ID card number, address, and contact telephone. The accepting post office must check and verify the letter of authorization before cancellation can be performed.
2.Explanatory notes:
(1) After midway cancellation, interest shall be calculated in accordance with the actual deposit period as 80% of simple interest in accordance with the following regulations:
No interest is calculated if the CD is held for less than 1 month.
When held 1-3 months, the interest is calculated in accordance with the actual deposit period on the basis of the interest rate for a 1-month period.
When held 3-6 months, the interest is calculated in accordance with the actual deposit period on the basis of the interest rate for a 3-month period.
When held 6-9 months, the interest is calculated in accordance with the actual deposit period on the basis of the interest rate for a 6-month period.
When held from 9 months to 1 year, the interest is calculated in accordance with the actual deposit period on the basis of the interest rate for a 9-month period.
When held from 1 year to 2 years, the interest is calculated in accordance with the actual deposit period on the basis of the interest rate for a 1-year period.
When held for longer than 2 year, the interest is calculated in accordance with the actual deposit period on the basis of the interest rate for a 2-year period.
(2)When a depositor cancels a CD midway, the payment will be transferred to the depositor's personal postal passbook savings account or giro savings account, or bank account, or an irrevocable signed business specific giro check that may not be transferred by endorsement or crossed will be made out with the depositor as the payee.
Withdrawal upon maturity:
1.Application procedures:
When a CD reaches maturity, the depositor must bring his or her CD, national ID card (please refer to the documents needed to open a time deposit account; a second ID document is not needed), and original seal to the post office where he or she opened the account to perform withdrawal.
2.Tax-related regulations:
(1) Stamp tax:
When wishing to withdraw cash, the depositor must affix revenue stamps at a rate of 4 one-thousandths of the total amount of interest; however, revenue stamps are not required in the case of a CD amount transfer passbook savings account, giro account, or acceptance of a business specific giro check.
(2) Income tax:
A. Individuals: In the case of individuals living within the territory of the ROC (lived within the national territory for 183 days or more within one taxable year), when the individual's interest income exceeds NT$20,010, except when the person can present a savings exemption from withholding certificate, 10% income tax shall be withheld in all cases; in the case of individuals not living within the territory of the ROC (lived within the national territory for fewer than 183 days within one tax year), 20% income tax will be withheld in all cases regardless of the amount of interest income.
B.Domestic juridical person /organization: When interest income exceeds NT$20,010, except when an exemption from withholding verification letter has been received from the tax authority, 10% income tax shall be withheld in all cases.
Interest supplementary insurance premium:
When a natural person's one-time savings interest payment exceeds NT$20,000, an interest supplementary insurance premium will be withheld in accordance with the supplementary insurance premium rate specified by the National Health Insurance Administration, Ministry of Health and Welfare.
In-office renewal at maturity:
1.In-office renewal at maturity is limited to round-amount savings and Annuity Savings.
2.In-office renewal of a CD at maturity must be performed within the following time periods; CD renewal may not be performed after the following periods:
(1)1-, 3-, 6-, and 9-month CDs may be renewed as 1-, 3-, 6-, and 9-month and 1-year or longer CDs within 1 month after CD maturity.
(2)CDs with a term of 1 year or longer may be renewed as CDs with a term of 1 year or longer within 2 months after CD maturity, and may be renewed as 1-, 3-, 6-, and 9-month CDs within 1 month after CD maturity.
(3)New CDs renewed at maturity shall have the interest rate announced in-office on the redeposit day. When the CD has a variable interest rate, the variable interest on the new CD shall be calculated from the in-office redeposit day.
Secured loans:
1.Loan procedures:
(1) Required documents:
The depositor must bring his or her national ID card (please refer to the documents needed to open a time deposit account; a second ID document is not needed), original seal, CD, and Chunghwa Post demand-deposit passbook in-person to the post office where the account was established, and fill out a "secured loans application form" to obtain a loan.
(2) Explanatory notes:
A.The maximum amount of a secured loan shall be 90% of the CD principal. The interest on secured loans may be paid by the depositor at a post office on a monthly basis bearing a "secured loan CD receipt," or the depositor may apply to pay interest by transfer from his or her passbook savings/ giro savings account, and interest may also be paid in full at the time of repayment.
B.When a depositor obtains a CD secured loan, in all cases, the payments will be transferred to the depositor's own postal passbook savings account or giro savings account, or to the depositor's bank account, or an irrevocable signed business specific giro check that may not be transferred by endorsement or crossed will be made out with the depositor as the payee.
C. When a depositor applies for a loan on the basis of an Annuity Saving CD, loan may be up to 70% of the CD principal, and CD interest will be paid normally each month during the loan period; when the loan is over 70% of CD principal, the depositor must make monthly loan interest payments, and the payment of CD interest will be temporarily suspended.
2. Repayment procedures:
(1)After obtaining a CD secured loan, the depositor may before maturity or on the maturity date perform repayment procedures at the post office where the account was opened when bearing the secured loan CD receipt, national ID card, and original seal.
(2) If a borrower bearing the secured loan CD receipt and original seal performs repayment/withdrawal procedures at the post office where the account was opened after the CD maturity date, interest will be calculated up to the CD maturity date in all cases.
(3) When a secured loan CD receipt has been lost, please bring your national ID card and original seal to the post office where the account was opened, and fill out a "post office secured loan CD receipt loss reporting and replacement issue application form" for replacement.
Report of lost CD, CD replacement:
1. Telephone loss reporting:
When a CD is lost, you can call our 24-hour customer service center voice line: 0-800-700365 (please call the following toll number when using a cell phone: (04) 23542030) to report the loss.
Reporting a lost CD via online post office/e-mobile post office:
If the depositor has applied for online or e-mobile post office services, he or she may report the loss of CD via the online or e-mobile post office.
CD re-issue:
The depositor may bring his or her national ID card (please refer to the documents needed to open a time deposit account; a second ID document is not needed) and original seal, and fill out a "CD loss and re-issuance application form" to apply for formal report of loss/CD re-issuance at the post office where the account was opened; a fee of NT$50 shall be charged in each case.
Change of name/seal:
If the seal used for a primary time deposit account or CD has been lost, destroyed, or is in other use, the depositor may bring his or her national ID card (please refer to the documents needed to open a time deposit account; a second ID document is not needed), new (old) seal, and CD to the post office where the account was opened to perform change of name/seal procedures; a fee of NT$50 shall be charged in each case.
Automatic account transfers:
1. Services:
(1)Round-amount savings:
A. Automatic transfer of principal and interest automatic to the depositor's passbook savings/giro account at maturity.
B. Automatic renewal of CD principal at maturity (no limit on the number of transfers), and transfer of interest to the depositor's passbook savings/giro account.
C. Automatic renewal of CD principal and interest at maturity (no limit on the number of transfers).
(2)Annuity Savings:
A.Automatic renewal of CD principal at maturity (no limit on the number of transfers), and transfer of interest to the depositor's passbook savings/giro account.
B.Automatic transfer of monthly interest to the depositor's passbook savings/giro account.
(3)Installment savings:
A.Transfer of principal from the depositor's passbook savings/giro account on a monthly basis.
B.Automatic transfer of principal and interest to the depositor's passbook savings/giro account at maturity.
(4)Secured loans:
Interest is deducted from the depositor's passbook savings/giro account on a monthly basis.
2. Explanatory notes:
Individuals not living within the territory of the ROC (such as foreign nationals and residents of mainland China) may not apply for automatic account transfers.
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