Weight limit: Each mailpiece shall not exceed 2 kg in weight.

Size limit:

Maximum size of each mailpiece: The length of any one side shall not be more than 60 cm and the total of the length+width+height is limited to 90 cm.

Minimum size of each mailpiece: It must not be less than 14x9cm in size.

Due to the outbreak of COVID-19, the arrival days are expected to be significantly delayed.

The sender shall confirm the import regulations of the Mainland area before sending his/her shipment. If the shipment fails to comply with the regulations and is detained or subject to import duties or prohibited by the Mainland Customs, it will be the responsibility of the sender and the postage will not be refunded.

To cooperate with the mainland's system to send customs declaration by SMS and delivery contact, the recipient's phone number should be filled in to receive SMS and keep the communication smooth, please minimize giving the fixed telephone number (landline number).

Please do not post fragile items (such as glass, porcelain, etc.), if you insist on posting them, the responsibility for any damage will be yours.

Customs Regulations for Mailing to the Mainland Area

The Mainland Customs' inspection of the contents of imported mail is based on the principle of "individual's reasonable personal use".

The upper range value of mail sent to the Mainland area is limited to RMB 800 per shipment (i.e. the duty-paid value of the contents). However, this limit is not a criterion for the determination of duty-free. If the declared value is not truthful or exceeds the above limit, the sender shall be responsible for any taxable or returnable item as assessed by the Mainland Customs.

Any personal belonging imported into the Mainland area may be subject to customs duty. For the mail item that generates customs duty, the mail item will be released for delivery by the Mainland Customs after the duty has been paid.

Following the results of the Mainland Customs' inspection, if the mailpiece needs to be declared, taxed or shipped back to the sender, the Mainland's Postal Administration will notify by SMS or issue a Customs Declaration Notice, the period of retention of the mailpiece by the Mainland Customs varies from 15 days to 3 months (the actual situation depends on the local customs regulations). If the sender/receiver fails to comply with the notification, the mailpiece will be sent back to the sender, which will take 1 week by air and 1 month by surface transportation. The actual transportation return period of the mailpiece depends on the transportation arrangement of the Mainland's Postal Administration and has nothing to do with the committed delivery time of our Company.

When the mail is requested to be returned or goes through the import customs clearance by the Mainland Customs, the "recipient" must declare and present a copy of his/her identity document (if the recipient is a company, an application form with the company's large and small seals must be submitted separately) before the relevant procedures can be completed. Please note that if the mailpiece is returned by customs, the postage paid will not be refunded.

Note: The "Regulations Governing the Safe Transport of Dangerous Goods by Air" was promulgated and implemented on February 25th, 2008, and anyone found violating the transport of dangerous goods by air is punishable by a fine of more than NTD 20,000 but less than NTD 100,000 as per the Civil Aviation Act.

1. All kinds of weapons, imitation weapons (such as replica toy guns, etc.), knives, swords and clubs, ammunition and explosives (including high-pressure spray cans), flammable, explosive, corrosive, radioactive, toxic and other dangerous goods and perishable biological substances.
2. Currency, marketable securities, counterfeit currency and marketable securities of all kinds.
3. Mobile phones, lithium batteries, portable chargers, tablet PCs, notebooks and related products with built-in lithium batteries.
4. Artworks, crystal, jade artifacts, gold, silver and other precious metals and their products.
5. Printed matter, roll films, photographs, records, videos, audiotapes, videotapes, audio-visual discs, computer storage media and other items that are harmful to the political, economic, cultural and socialist morals of the Mainland area.
6. All kinds of indecent publications, promotional products and printed materials that endanger social safety and stability.
7. Perishable goods. Such as fruits, vegetables, fresh food, and so on.
8. Traditional Chinese Medicine materials
9. Agricultural, fish, meat and their products and products with visible egg yolk (such as egg yolk pastry). (10) All kinds of live animals, plants (including seeds), animal and plant products with dangerous germs, pests and other harmful organisms.
10. Articles that impair public health. Such as corpses (including bone-ash), animal organs, limbs and trunk, animal skin hide, animal bones, and so on.
11. Endangered and precious animals and other products (such as leather and fur of endangered and rare animals), plants (all, including specimens) and their seeds and propagation materials.
12. Opium (including poppy hull, flowers, bracts, leaves, and so on), morphine, heroin, marijuana, coca leaves, and other addictive narcotics and psychotropic substances.
13. All kinds of potent poisons and infectious substances. Such as pesticides, thallium, cyanide, arsenic trioxide, tear gas, and so on.
14. Food, medicine and other items that are harmful to human and animal health, coming from epidemic zones and can transmit diseases.
15. Improperly packaged items that may endanger personal safety or contaminate or damage other mail or equipment.
16. Items whose packaging cannot ensure the safety of the contents, and shock-prone and fragile items that are not adapted for postal delivery., such as measuring meters, video tubes, television sets, cameras, video recorders, light bulbs, hot water bottles, glassware, porcelainware and so forth.
17. Works of art, historical artifacts, and other prohibited cultural objects
18. Wood, stone, and their products.
19. Soil.
20. All kinds of powder, crystalline products and liquid products whose ingredients cannot be identified.
21. Products containing alcohol, such as wine, perfume, lotion, and so forth.
22. Counterfeited, faked, unbranded, unmodelled items or electronic products.
23. Other items that are prohibited from circulation or delivery by law.