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Mail Precious Items or Important DocumentsValuable items and important documents should be posted by Value-Declared Mail or Insured Mail

Last updated：2021/12/20 Print

Description:

  1. Value-Declared Mail:

    Registered mail is viewed as Value-Declared Mail when the sender declares the item's value and pays the value-declared fees separately upon mailing for domestic delivery.

  2. Insured Mail:

    Registered Mail is viewed as Insured Mail, when the sender declares the insured value of the item and pays the insurance fees.

  3. EMS/Speedpost Mail

    The EMS/Speedpost mailpiece is mutually sent between designated domestic areas or between post offices designated by foreign postal agencies with the foreign postal agencies' consent and is processed in the fastest way and delivered to the recipient within a specified time.

  4. Valuables and important documents posted by Value-Declared Mail or by Insured Mail:

    In the event of total loss, theft or damage, the amount of the indemnity shall be the total amount of the declared value or insured value; in the case of a partial loss, the actual price of the loss shall be applied. The actual value of the subject item shall be determined by the market price at the time and place of receipt. However, the maximum value shall be the value declared or insured initially.

    Valuables and important documents regular mail:

    In the event of total loss or theft of Domestic Registered Letter-post Items, or loss of part or whole, theft or damage of Domestic Parcels and Speedpost mail, the compensation shall be NTD 575 for each registered letter, and a minimum of NTD 575 and a maximum of NTD 1,155 for each parcel and Speedpost mail.

  5. The maximum declared amount for domestic value-declared mail is NTD 50,000 and NTD 100,000 for insured items.
For mailing valuables and important documents domestically, please post them by the following mail types:
Contents Mail Types Remarks
(Currency: NTD)
Legal tender money 1.Value-declared letter, value-declared Speedpost
2.Insured mail		 1.Within a limit of NTD 10,000
2.Within a limit of NTD 100,000
Non-legal tender money:
For example, certificates, securities, deeds, checks, drafts, receipts and all other valuable documents. 		1.Value-declared letter, value-declared Speedpost
2.Insured mail		 1.Within a limit of NTD 50,000 if combined with legal tender bills
The legal tender bills shall not exceed NTD 10,000 and the total amount shall not exceed NTD 50,000.
2.Within a limit of NTD 100,000
Gold silver bullion, gold silver appliance, precious accessories jewels 1.Value-declared parcel, value-declared Speedpost
2.Insured mail		 1.Within a limit of NTD 50,000
2.Within a limit of NTD 100,000
Tender document Value-declared letter, value-declared Speedpost Within a limit of NTD 50,000
Foreign currency Value-declared letter Available for reciprocal shipments to the main island of Taiwan only. Please convert to New Taiwan Dollars at the official exchange rate first (within a limit of NTD 100,000).
■Coins, bank promissory notes, banknotes or securities of any kind payable at sight, traveler's checks, platinum, gold or silver (whether processed or not), gemstones, jewelry or other valuables sent abroad, to the extent permitted by law, shall be posted as insured mail. However, only some countries accept insured letters and there is a limit on the amount. Please refer to Column 4 with the "V" symbol and the limit in the accompanying column of "Schedule I of the Postal Service Regulations". In addition, the collection and delivery bureaus for the "insured mail service" are limited to the five post offices in Keelung City's Guang 2nd Road, Taipei City's Da An Road, Taichung City's Yingcai Road, Tainan City's Chenggong Road, and Kaohsiung Mail Center Processing, which have customs offices.
● However, if the actual value of the contents of the mail is lower than the compensation amount of various types of registered mail as stipulated in the Mail Handling Regulations, the mail may not be posted as Value-Declared Mail or Insured Mail.
Excerpted from Chunghwa Post's Regulations Governing its Business Operations:
  1. Article 77:
    There are two types of Value-Declared Mail, one for legal tender bills and another for non-legal tender bills. Non-legal tender bills such as certificates, securities, deeds, checks, drafts, receipts, tender documents and all other valuable documents can be sent as Value-Declared Mail.
  2. Article 143:
    The mailing of legal tender notes, coins, gold and silver bullion, gold and silver appliances, gemstones and other valuables shall be limited to those permitted by law.
    For the aforementioned valuables sent to the domestic market, legal tender notes shall be sent in Value-Declared Mail, Insured Mail or Value-Declared Speedpost mail, and other valuables shall be included in the Insured Mail or Value-Declared Mail, but if the actual value of the contents of the mail is less than the amount of compensation for various types of registered mail as stipulated in the Mail Handling Regulations, the mail may not be posted for delivery as such. Posting overseas will be done as Insured Mail or Insured Parcels. The details of foreign postal service for insured letters and insured parcels are listed in Columns 4 and 7 of Schedule 1. Valuable items, other than legal tender, should be packed in boxes when posted for delivery as insured mail.
    The post office will not accept or send the mailpiece if it does not comply with the first two provisions.
  3. Article 211:
    The amount of indemnity for the total loss or theft of all registered mail other than parcels, Speedpost mail, value-declared mail and insured mail shall be under the following provisions: 1. Domestic registered mail, NTD 575 of compensation for each mailpiece.
    2. The amount of indemnity for each international registered letter is calculated based on the International Monetary Fund (IMF) Special Drawing Rights (SDR) 30 units of calculation.
    3. The amount of indemnity for each International Registered Printed Papers Special Bag is calculated per the International Monetary Fund's Special Drawing Rights (SDR) 150 units of calculation.
    In the event of loss of part or whole, theft or damage of value-declared mail or insured mail, the indemnity shall be given. The amount of the indemnity shall be part of or the total amount of the declared or insured value; in the case of a partial loss, the actual price of the loss shall be applied. The actual value of the subject item shall be determined according to the market price at the time and place of receipt, up to the value declared or insured initially.
    If the delay in delivery of the Prompt Delivery Mail and Domestic Speedpost Mail is found to be the fault of the Company, the amount of indemnity shall be as follows:
    1. For prompt delivery mail and domestic Speedpost mail, the compensation shall be based on the full amount of fees charged.
    2. For international EMS mail, the compensation shall be 50% of the amount of all fees charged.
    If the registered mail is not delivered following the handling regulations announced by the Company, it shall be compensated per the full amount of the fee charged.
    The charges in the first two items do not include the value-declared fee, insured fee, collection on delivery fee and advice of delivery charge.
    If the sender voluntarily waives the first, second, and fourth compensation and requests to send the same domestic mail, the sender may receive and send the mail free of charge.
  4. Article 212
    The amount of indemnity for the loss, theft or damage of domestic parcels and domestic Speedpost mail shall be per the following regulations:
    1. Single piece billing by weight:
    (1) Below 5 kilograms, compensation of not more than NTD 575.
    (2) Above 5 kilograms to 10 kilograms, compensation of not more than NTD 865.
    (3) Above 10 kilograms, compensation of not more than NTD 1,155.
    2. Single piece billed by outer case dimensions:
    (1) If the total of the length, width and height of the carton does not exceed 60 centimeters,
    (2) If the total of the length, width and height of the carton exceeds 60 centimeters but is less than 90 centimeters, compensation of not more than NTD 865.
    (3) If the total of the length, width and height of the carton exceeds 90 centimeters, compensation of not more than NTD 1,155.
    The amount of indemnity for the loss, theft or damage of international parcels and EMS mail is calculated in a combination of 40 units per item and 4.5 units per kilogram of actual weight per the Special Drawing Rights (SDR) of the International Monetary Fund (IMF).
    The aforementioned parcel and the EMS/Speedpost mail shall be compensated at the actual price if the total or part of the loss is less than the amount set for indemnity; the actual price shall be determined by the market price at the time and place of receipt.
  5. Article 213:
    The sender of international registered mail, parcel, EMS and insured mail may request a refund of all fees paid for the loss, theft or damage caused by force majeure. However, the insured fee is not refundable.
  6. Article 214:
    In the event of total loss, theft or damage of parcel, EMS/Speedpost mail, value-declared mail and insured mail, the indemnity shall be given. The postage will be refunded at the time of compensation payment. However, the insured fee and value-added fee shall not be refunded.
    In the event of total loss, theft or damage of the collect on delivery items, the COD fee shall be returned to the sender.
Contents Legal tender money
Mail Types 1.Value-declared letter, value-declared Speedpost
2.Insured mail
Remarks
(Currency: NTD) 		1.Within a limit of NTD 10,000
2Within a limit of NTD 100,000
Contents Non-legal tender money:
For example, certificates, securities, deeds, checks, drafts, receipts and all other valuable documents.
Mail Types 1.Value-declared letter, value-declared Speedpost
2.Insured mail
Remarks
(Currency: NTD) 		1.Within a limit of NTD 50,000 if combined with legal tender bills
The legal tender bills shall not exceed NTD 10,000 and the total amount shall not exceed NTD 50,000.
2.Within a limit of NTD 100,000
Contents Gold silver bullion, gold silver appliance, precious accessories jewels
Mail Types 1.Value-declared parcel, value-declared
2.Insured mail
Remarks
(Currency: NTD) 		1.Within a limit of NTD 50,000
2.Within a limit of NTD 100,000
Contents Tender document
Mail Types Value-declared letter, value-declared Speedpost
Remarks
(Currency: NTD) 		Within a limit of NTD 50,000
Contents Foreign currency
Mail Types Value-declared letter
Remarks
(Currency: NTD) 		Available for reciprocal shipments to the main island of Taiwan only. Please convert to New Taiwan Dollars at the official exchange rate first (within a limit of NTD 100,000).
■Coins, bank promissory notes, banknotes or securities of any kind payable at sight, traveler's checks, platinum, gold or silver (whether processed or not), gemstones, jewelry or other valuables sent abroad, to the extent permitted by law, shall be posted as insured mail. However, only some countries accept insured letters and there is a limit on the amount. Please refer to Column 4 with the "V" symbol and the limit in the accompanying column of "Schedule I of the Postal Service Regulations". In addition, the collection and delivery bureaus for the "insured mail service" are limited to the five post offices in Keelung City's Guang 2nd Road, Taipei City's Da An Road, Taichung City's Yingcai Road, Tainan City's Chenggong Road, and Kaohsiung Mail Center Processing, which have customs offices.
● However, if the actual value of the contents of the mail is lower than the compensation amount of various types of registered mail as stipulated in the Mail Handling Regulations, the mail may not be posted as Value-Declared Mail or Insured Mail.
Excerpted from Chunghwa Post's Regulations Governing its Business Operations:
  1. Article 77:
    There are two types of Value-Declared Mail, one for legal tender bills and another for non-legal tender bills. Non-legal tender bills such as certificates, securities, deeds, checks, drafts, receipts, tender documents and all other valuable documents can be sent as Value-Declared Mail.
  2. Article 143:
    The mailing of legal tender notes, coins, gold and silver bullion, gold and silver appliances, gemstones and other valuables shall be limited to those permitted by law.
    For the aforementioned valuables sent to the domestic market, legal tender notes shall be sent in Value-Declared Mail, Insured Mail or Value-Declared Speedpost mail, and other valuables shall be included in the Insured Mail or Value-Declared Mail, but if the actual value of the contents of the mail is less than the amount of compensation for various types of registered mail as stipulated in the Mail Handling Regulations, the mail may not be posted for delivery as such. Posting overseas will be done as Insured Mail or Insured Parcels. The details of foreign postal service for insured letters and insured parcels are listed in Columns 4 and 7 of Schedule 1. Valuable items, other than legal tender, should be packed in boxes when posted for delivery as insured mail.
    The post office will not accept or send the mailpiece if it does not comply with the first two provisions.
  3. Article 211:
    The amount of indemnity for the total loss or theft of all registered mail other than parcels, Speedpost mail, value-declared mail and insured mail shall be under the following provisions: 1. Domestic registered mail, NTD 575 of compensation for each mailpiece.
    2. The amount of indemnity for each international registered letter is calculated based on the International Monetary Fund (IMF) Special Drawing Rights (SDR) 30 units of calculation.
    3. The amount of indemnity for each International Registered Printed Papers Special Bag is calculated per the International Monetary Fund's Special Drawing Rights (SDR) 150 units of calculation.
    In the event of loss of part or whole, theft or damage of value-declared mail or insured mail, the indemnity shall be given. The amount of the indemnity shall be part of or the total amount of the declared or insured value; in the case of a partial loss, the actual price of the loss shall be applied. The actual value of the subject item shall be determined according to the market price at the time and place of receipt, up to the value declared or insured initially.
    If the delay in delivery of the Prompt Delivery Mail and Domestic Speedpost Mail is found to be the fault of the Company, the amount of indemnity shall be as follows:
    1. For prompt delivery mail and domestic Speedpost mail, the compensation shall be based on the full amount of fees charged.
    2. For international EMS mail, the compensation shall be 50% of the amount of all fees charged.
    If the registered mail is not delivered following the handling regulations announced by the Company, it shall be compensated per the full amount of the fee charged.
    The charges in the first two items do not include the value-declared fee, insured fee, collection on delivery fee and advice of delivery charge.
    If the sender voluntarily waives the first, second, and fourth compensation and requests to send the same domestic mail, the sender may receive and send the mail free of charge.
  4. Article 212
    The amount of indemnity for the loss, theft or damage of domestic parcels and domestic Speedpost mail shall be per the following regulations:
    1. Single piece billing by weight:
    (1) Below 5 kilograms, compensation of not more than NTD 575.
    (2) Above 5 kilograms to 10 kilograms, compensation of not more than NTD 865.
    (3) Above 10 kilograms, compensation of not more than NTD 1,155.
    2. Single piece billed by outer case dimensions:
    (1) If the total of the length, width and height of the carton does not exceed 60 centimeters,
    (2) If the total of the length, width and height of the carton exceeds 60 centimeters but is less than 90 centimeters, compensation of not more than NTD 865.
    (3) If the total of the length, width and height of the carton exceeds 90 centimeters, compensation of not more than NTD 1,155.
    The amount of indemnity for the loss, theft or damage of international parcels and EMS mail is calculated in a combination of 40 units per item and 4.5 units per kilogram of actual weight per the Special Drawing Rights (SDR) of the International Monetary Fund (IMF).
    The aforementioned parcel and the EMS/Speedpost mail shall be compensated at the actual price if the total or part of the loss is less than the amount set for indemnity; the actual price shall be determined by the market price at the time and place of receipt.
  5. Article 213:
    The sender of international registered mail, parcel, EMS and insured mail may request a refund of all fees paid for the loss, theft or damage caused by force majeure. However, the insured fee is not refundable.
  6. Article 214:
    In the event of total loss, theft or damage of parcel, EMS/Speedpost mail, value-declared mail and insured mail, the indemnity shall be given. The postage will be refunded at the time of compensation payment. However, the insured fee and value-added fee shall not be refunded.
    In the event of total loss, theft or damage of the collect on delivery items, the COD fee shall be returned to the sender.
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