Mainland China EMS takes 3-7 working days to reach from the date of posting.

The estimated arrival days do not include security check, customs inspection and customs custody days; the arrival days refer to the dispatch time to major cities, and additional transit days are required for suburban or remote areas.

In case of delayed or canceled flights (sailings) due to weather conditions or during peak mail periods in mainland China (such as the Spring Festival, Tomb Sweeping Festival, Labor Day long holidays, Dragon Boat Festival, Mid-Autumn Festival, Mainland China National Day long holidays, Double 11 Online Shopping Promotion Period, and so on), the estimated arrival time will be delayed.

Please use a typewriter or a ball pen to fill out the Mainland China EMS Dispatch Note (Form No. 98-00-15-22A) and the Commercial Invoice (Form number 98-00-15-10, if you have prepared your invoice or the content is document, no need to fill it out again); or log on to EZPost (https://ezpost.post.gov.tw/CrossStrait/) to declare the information of your mail and print the dispatch note and commercial invoice. Then deliver it together with your mail to the post office for posting.

Please fill in the sender's and recipient's names (the same name as on the ID card should be used, no aliases or nicknames, etc.), addresses, and telephone numbers in the delivery form, and the recipient's Mainland mobile number is preferred.

To make sure that the customs of the Mainland area can examine the type of items contained in the mail, the sender should fill in the customs declaration (including commercial invoices) in full, and in particular, the name of the items should be filled in completely, correctly and clearly, not just a general name (e.g, "food", "sample", "parts", and so forth), otherwise, it may cause delay and inconvenience to the recipient.

The sender's signature on the customs declaration indicates that the information provided is true and that the contents do not contain any dangerous prohibited items, (Please refer to the Universal Postal Union Convention and the nine prohibited articles for related regulations) including inflammable and explosives, compressed or liquefied gases, flammable substances, oxides, toxic and infectious substances, radioactive materials, corrosive materials, 3C products [Computer/Communications/Consumer-Electronics] containing lithium batteries, knives, swords and impact weapons, and other dangerous items (such as magnetizing and irritating substances).

The sender should confirm the documents required to clear the customs of the Mainland area (e.g, certificate of origin, sanitary certificate, Address Pack, Certificate of Diagnosis, prescription, drug price information, etc.) and attach them with the mailpiece if any; the postal service of each country shall not be responsible for the mail sent to the customs for inspection.

Note: The "Regulations Governing the Safe Transport of Dangerous Goods by Air" was promulgated and implemented on February 25th, 2008, and anyone found violating the transport of dangerous goods by air is punishable by a fine of more than NTD 20,000 but less than NTD 100,000 as per the Civil Aviation Act.

Items Prohibited from Posting to the Mainland Area

1. All kinds of weapons, imitation weapons (such as replica toy guns, etc.), knives, swords and clubs, ammunition and explosives (including high-pressure spray cans), flammable, explosive, corrosive, radioactive, toxic and other dangerous goods and perishable biological substances.
2. Currency, marketable securities, counterfeit currency and marketable securities of all kinds.
3. Mobile phones, lithium batteries, portable chargers, tablet PCs, notebooks and related products with built-in lithium batteries.
4. Artworks, crystal, jade artifacts, gold, silver and other precious metals and their products.
5. Printed matter, roll films, photographs, records, videos, audiotapes, videotapes, audio-visual discs, computer storage media and other items that are harmful to the political, economic, cultural and socialist morals of the Mainland area.
6. All kinds of indecent publications, promotional products and printed materials that endanger social safety and stability.
7. Perishable goods. Such as fruits, vegetables, fresh food, and so on.
8. Traditional Chinese Medicine materials.
9. Agricultural, fish, meat and their products and products with visible egg yolk (such as egg yolk pastry).
10. All kinds of live animals, plants (including seeds), animal and plant products with dangerous germs, pests and other harmful organisms.
11. Articles that impair public health. Such as corpses (including bone-ash), animal organs, limbs and trunk, animal skin hide, animal bones, and so on.
12. Endangered and precious animals and other products (such as leather and fur of endangered and rare animals), plants (all, including specimens) and their seeds and propagation materials.
13. Opium (including poppy hull, flowers, bracts, leaves, and so on), morphine, heroin, marijuana, coca leaves, and other addictive narcotics and psychotropic substances.
14. All kinds of potent poisons and infectious substances. Such as pesticides, thallium, cyanide, arsenic trioxide, tear gas, and so on.
15. Food, medicine and other items that are harmful to human and animal health, coming from epidemic zones and can transmit diseases.
16. Improperly packaged items that may endanger personal safety or contaminate or damage other mail or equipment.
17. Items whose packaging cannot ensure the safety of the contents, and shock-prone and fragile items that are not adapted for postal delivery., such as measuring meters, video tubes, television sets, cameras, video recorders, light bulbs, hot water bottles, glassware, porcelainware and so forth.
18. Works of art, historical artifacts, and other prohibited cultural objects.
19. Wood, stone, and their products.
20. Soil.
21. All kinds of powder, crystalline products and liquid products whose ingredients cannot be identified.
22. Products containing alcohol, such as wine, perfume, lotion, and so forth.
23. Counterfeited, faked, unbranded, unmodelled items or electronic products.
24. Other items that are prohibited from circulation or delivery by law.

The inspection of incoming mail in the Mainland area is under the authority of the Mainland Customs, and there are many types of prohibited items in the Mainland area, so please confirm in advance before sending your mailpiece.

Except for products prohibited from being sent by mail, pharmaceuticals for personal use can be sent to the Mainland area within the scope of reasonable self-use (but the Mainland Customs still has the right to review, inspect, approve and reject). Please refer to the FAQs on the Company's website for relevant.