FAQ
Why am I unable to make transactions with my ATM card around 1:00 a.m.?
We are performing routine batch file consolidation from 1:00 a.m. to 1:20 a.m. every day. All online transaction services are suspended during this period. If you have any transaction-related issues, please contact our 24/7 customer service toll-free hotline: 0800-700-365 (from a mobile, please dial: 04-23542030; from overseas, please call: +886-4-2354-2030).