網路下載客服資訊
ARGENTINA(AR)Correo Oficial de la República Argentina, Gerencia de Atención al Cliente, Call CenterTel: (+54 11) 4891 9191 Fax: E-mail: atcliente@correoargentino.com.ar Web site: www.correoargentino.com.ar Hours of operation: (GMT -3) Mon – Fri: 0900 – 1800 Closed: Saturday, Sunday Languages: English, Spanish |
ARMENIA (AM)Haypost CJSCTel: (+374 10) 53 96 13 Fax: (+374 10) 57 42 32 E-mail: hripsime.yazichyan@haypost.am Web site: www.haypost.am Hours of operation: (GMT +4) Mon – Fri: 1000 – 1800; Sat: 1000 – 1600 Closed: Sunday Languages: English, French, Russian, Others : Armenian |
AUSTRALIA(AU)BRISBANE, QUEENSLAND – All EMS enquiriesTel: (+613) 8847 9980 Fax: (+613) 8847 9986 E-mail: International@auspost.com.au Web site: www.auspost.com.au Hours of operation: (GMT +11) Mon – Fri: 0800 – 2000 Closed: Saturday, Sunday Languages: English |
AUSTRIA (AT)Postkundenservice / Customer ServiceTel: (+43) 810 01 01 00 Fax: (+43) 577 67 22071 E-mail: Web site: www.post.at Hours of operation: (GMT +2) Mon – Fri: 0800 – 1800 Closed: Saturday, Sunday Languages: English, Others : German |
AZERBAIJAN(AZ)EMS EMS "Azerexpresspost"Tel: (+994 12) 598 43 98 Fax: (+994 12) 598 54 94 E-mail: azems@azems.az Web site: www.azems.az Hours of operation: (GMT +4) Mon – Fri: 0900 – 1800; Sat: – Closed: Sunday Languages: English, Russian, Others : Azerbaijani |
BAHRAIN (BH)BahrainTel: (+973) 1734 3344 Fax: (+973) 341 645 (+973) E-mail: enquiry@mot.gov.bh Web site: Hours of operation: (GMT +3) Mon –Thu, Sat, Sun: 0700 – 2000 Closed: Friday Languages: English, Others : Arabic |
BELARUS (BY)"EMS - Belpochta" ServiceTel: (+375 17) 327 58 39 Fax: (+375 17) 220 22 06 E-mail: brems@belpost.by Web site: www.belpost.by Hours of operation: (GMT +3) Mon – Thu: 0830 – 1715, Fri: 0830 – 1600 Closed: Saturday, Sunday Languages: English, Russian |
BELGIUM (BE)Contact Center Mail & ParcelsTel: (+32) 2201 23 45 Fax: E-mail: klantendienst@bpost.be / serviceclients@bpost.be Web site: www.bpost.be Hours of operation: (GMT +1) Mon – Fri: 0800 – 1700 Closed: Saturday, Sunday Languages: French, Others : Dutch |
BHUTAN (BT)Customer Care Unit, Thimphu GPOTel: (+975) 77334444 Fax: (+975) 2 323108 E-mail: customercare@bhutanpost.bt / customercarebhutanpost69@gmail.com Web site: www.bhutanpost.com.bt Hours of operation: (GMT +6) Mon – Fri: 0900 – 1600 Sat: 0900 – 1230 Closed: Sunday Languages: English |
BOLIVIA (BO)Magaly Imaña / Angelica AliagaTel: (+5912) 231 70 76 / 237 41 48 Fax: (+5912) 231 7076 E-mail: ems_cen@correosbolivia.com Web site: www.correosbolivia.com Hours of operation: (GMT -4 ) Mon – Fri: 0800 – 2000 Sat: 0800 – 1800 Sun: 0900 – 1200 Languages: Others : Spanish |
BRAZIL (BR)CAC - Central de Atendimento ao ClienteTel: +55 (11) 3003 0100 Fax: E-mail: Web site: www.correios.com.br Hours of operation: (GMT -3) Mon – Fri: 0900 – 1700 Closed: Saturday, Sunday Languages: English, Spanish, Portuguese |
BRUNEI DARUSSALAM (BN)Premium Service CentreTel: (+673) 238 0481 Fax: (+673) 238 3823 E-mail: cscpost@post.gov.bn Web site: www.post.gov.bn Hours of operation: (GMT +8) Mon – Thu & Sat : 0800 - 1630 Closed: Friday, Sunday Languages: English, Others: Malay |
BULGARIA(BG)SofiaTel: (+359) 2982 2700 Fax: (+359) 2986 2796/95 E-mail: Bulpost@bgpost.bg Web site: www.bgpost.bg Hours of operation: (GMT +2) Mon – Fri: 0700 – 1900, Sat: 0700 - 1630 Closed: Sunday Languages: English |
CAMBODIA(KH)EMS CenterTel: (+855) 88 3959 555 Fax: (+855) 23 725 900 E-mail: inquirycp@cambodiapost.com.kh Web site: www.cambodiapost.com.kh Hours of operation: (GMT +7) Mon – Fri: 0900 – 1700 Closed: Saturday, Sunday Languages: English |
CANADA (CA)Manon FortinTel: (+1 416) 979 30 33 Fax: (+1 613) 734 99 60 E-mail: canems9@canadapost.ca Web site: www.canadapost.ca Hours of operation: (GMT -5) Mon – Fri: 0830 – 1630 Closed: Saturday, Sunday Languages: English, French |
CHILE (CL)Contact CenterTel: (+56 2) 2956 0303 Fax: E-mail: sac@correos.cl Web site:www.correos.cl Hours of operation: (GMT -4) Mon – Fri: 0900 – 1748 Closed: Saturday, Sunday Languages: English, Spanish |
COLOMBIA(CO)Servicios Postales Nacionales S.A 4-72Tel: (+571) 4722000 / 018000111210 Fax: E-mail: reclamosinternacionales@4-72.com.co Web site: www.4-72.com.co Hours of operation: (GMT -5) Mon – Fri: 0800 – 1700 Closed: Saturday, Sunday Languages: English, Spanish |
COSTA RICA(CR)Servicio al Cliente, Gerencia Comercial, Zapote San Jose Costa RicaTel: 800 900 2000 / (+506) 2202 29 00 Fax: (+506) 2281 02 27 E-mail: srvcliente@correos.go.cr Web site: www.correos.go.cr Hours of operation: (GMT -6) Mon – Fri: 0800 – 1700 Closed: Saturday, Sunday Languages: Spanish |
CôTE D'IVOIRE (CI)EMS CôTE D'IVOIRETel: (+225) 21 00 06 19 Fax: E-mail: info@ems.ci Web site: www.laposte.ci Hours of operation: (GMT 0) Mon – Fri: 0800 – 1630 Closed: Saturday, Sunday Languages: English, French |
CYPRUS (CY)EMS Call CenterTel: (+357) 7777 80 13 Fax: (+357) 2266 11 33 E-mail: gkoliandris@dps.mcw.gov.cy \poemstrace@cytanet.com.cy Web site: www.cypruspost.gov.cy Hours of operation: (GMT +2) Mon – Fri: 0800 – 1500 Closed: Saturday, Sunday Languages: English, Others : Greek |
CZECH (CZ)Call CenterTel: (+420) 800104410 Fax: (+420) 596112049 E-mail: info@cpost.cz Web site: www.ceskaposta.cz Hours of operation: (GMT +1) Mon – Fri: 0700 – 1900 Sat: 0800 – 1200 Closed: Sunday Languages: English, Czech |
DENMARK (DK)Postnord Logistics A/STel: (+45) 7025 38 38 Fax: (+45) 3362 0152 E-mail: ems.dk@postnord.com Web site: www.postdanmark.dk Hours of operation: Summer Time (GMT +2) Winter Time (GMT +1) Mon – Fri: 0900 – 1600 Closed: Saturday, Sunday Languages: English |
ECUADOR (EC)EMS QuitoTel: (+593 2) 3 828 400 Ext. 6989 / 6915 Fax: E-mail: molmedo@correosdelecuador.gob.ec / davendano@correosdelecuador.gob.ec Web site: www.correosdelecuador.gob.ec Hours of operation: (GMT -5) Mon – Fri: 0800 – 1700 Closed: Saturday, Sunday Languages: English, Spanish EMS Guayaquil Tel: (+593 4) 2 598 310 Ext. 6565 Fax: E-mail: mjsanchez@correosdelecuador.gob.ec Web site:www.correosdelecuador.gob.ec Hours of operation: (GMT -5) Mon – Fri: 0800 – 1700 Closed: Saturday, Sunday Languages: English, Spanish |
EGYPT (EG)EMS CairoTel: (+20 2) 3535 1621 Fax: (+20 2) 392 36 86, 390 42 50 E-mail: eg_ems_operation@egyptpost.org Web site: www.egyptpost.org Hours of operation: (GMT +2) Mon – Thu, Sun: 0900 – 1700 Closed: Friday, Saturday Languages: Arabic, English |
EL SALVADOR(SV)Dirección General de CorreosTel: (+503) 2527 7600 Fax: E-mail: atencion.cliente@correos.gob.sv Web site: www.correos.gob.sv Hours of operation: (GMT -6) Mon – Fri: 0800 – 1530 Closed: Saturday, Sunday Languages: English, Spanish |
ESTONIA (EE)Customer Service CentreTel: (+372) 6616 616 Fax: (+372) 6053 345 E-mail: info@post.ee Web site: www.post.ee Hours of operation: (GMT +2) Mon – Fri: 0900 – 2000, Sat: 0900 – 1500 Closed: Sunday Languages: English, Russian: Estonian |
FIJI (FJ)EMS Customer Care / Operations WarehouseTel: (+679) 334 02 22 / 334 59 00 Fax: (+679) 334 59 96 E-mail: emscustser@postfiji.com.fj Web site: www.postfiji.com.fj Hours of operation: (GMT +12) Mon – Fri: 0800 – 1600 Closed: Saturday, Sunday Languages: English |
FINLAND (FI)Customer Service, Helsinki OETel: (+358) 20 451 5711 Fax: (+358) 20 451 5467 E-mail: customerservice@posti.com Web site: Hours of operation: (GMT +3) Mon – Fri: 0800 – 1600 Closed: Saturday, Sunday Languages: English, Others : Finnish / Swedish |
FRANCE (FR)CHRONOPOST / IMPORT EMSTel: +33 969 391 391 Fax: (+33) 9 70 00 90 14 E-mail: international.express@chronopost.fr Web site: www.chronopost.fr Hours of operation: (GMT +1) Mon – Fri: 0800 – 1800, Sat: 0800 - 1200 Closed: Sunday Languages: English, French, Spanish , Others : Japanese |
GEORGIA (GE)Georgian PostTel: (+995) 32 2354094 Fax: E-mail: info@gpost.ge Web site: www.gpost.ge Hours of operation: (GMT +4) Mon – Fri: 0900 – 1700 Closed: Saturday, Sunday Languages: English , Russian, Others : Georgian |
GERMANY (DE)EMS Customer Service (Import)Tel: (+49) 6142 8352 350 Fax: (+49) 6142 8352 359 E-mail: ems.customerservice@deutschepost.de Web site: Hours/days of operation: (GMT +1) WINTER TIME/ (GMT +2) SUMMER TIME Mon – Fri: 0800 – 1600 Closed: Saturday, Sunday Languages: English, German |
GHANA (GH)EMS GHANA CALL CENTER AND INQUIRYTel: (+233 30) 2 668138 Fax: E-mail: emsgh@ghanapost.com.gh / emsghana@yahoo.co.uk Web site: Hours of operation: (GMT 0) Mon – Fri:0800 – 1700 Closed: Saturday,Sunday Languages: English |
GREAT BRITAIN (GB)Parcelforce Worldwide Int'l. Customer ServicesTel: (+44) 2476 213 455 Fax: (+44) 2476 213 508 E-mail: international.enquiries@parcelforce.co.uk Web site: www.parcelforce.com Hours of operation: (GMT +1) in Summer Mon – Fri: 0730 – 1730 Closed: Saturday, Sunday Languages: English |
GREECE (GR)Tachymetaphores ELTA S.A.Tel: (+30 210) 607 30 05 Ext. 3 Fax: (+30 210) 607 30 69 E-mail: customercare@elta-courier.gr Web site: www.elta-courrier.gr Hours of operation: (GMT +2) Mon – Fri: 0900 – 1700 Closed: Saturday, Sunday Languages: English, French, Others: Greek |
GUAMGuamTel: (+1 415) 536-6529 Fax: (+1 415) 536-6456 |
GUATEMALA (GT)GuatemalaTel: (+502) 2232 7448 Fax: (+502) 2230 4446 E-mail: emsguatemala@itelgua.com Web site: Hours of operation: (GMT -6) Mon – Fri: 0730 – 1715 Closed: Saturday, Sunday Languages: Spanish |
HONDURAS(HN)TegucigalpaTel: (+504) 2234-6988 Fax: E-mail: goperaciones@honducor.gob.hn | HONG KONG(HK)Hongkong Post Mail Tracing OfficeTel: (+852) 2921 2222 Fax: (+852) 2868 0094 E-mail: mto@hkpo.gov.hk Web site: Hours of operation: (GMT +8) Mon – Sat: 0830 – 1700 Closed: Sunday Languages: English, Others: Cantonese / Putonghua |
HUNGARY (HU)BudapestTel: (+361) 333 77 77 Fax: (+361) 321 32 10 E-mail: customer.service@posta.hu Web site: www.posta.hu Hours of operation: (GMT +1) Mon – Fri: 0800 – 1600 Closed: Saturday, Sunday Languages: English, Others: Hungarian |
INDIA (IN)Kolkata Speed Post CentreTel: (+91 33) 2262 3936 Fax: E-mail: kolkataairfgn@gmail.com Web site: www.indiapost.gov.in Hours of operation: (GMT +5.5) Mon – Sat: 1000 – 1730 Closed: Sunday Languages: English Foreign Post New Delhi Tel: (+91 11) 2323 6739 Fax: (+91 11) 2323 5501 E-mail: foreignpostdelhi@indiapost.gov.in / spcfgnpost@gmail.com Web site: www.indiapost.gov.in Hours of operation: (GMT +5.5) Mon – Sat: 1000 – 1730 Closed: Sunday Languages: English Mumbai Speed Post Centre Tel: (+91 22) 2615 63 44 Fax: (+91 22) 2615 63 11 E-mail: .5emsmum99@gmail.com Web site: www.indiapost.gov.in Hours of operation: (GMT +5.5) Mon – Sun: 0930 – 1730 Closed: Languages: English EMS Centre Chennai Tel: (+91 44) 2231 3292, 2231 0557, 2231 1555 Fax: (+91 44) 2232 1360 E-mail: cccfgnchennai@indiapost.gov.in Web site: www.indiapost.gov.in Hours of operation: (GMT +5.5) Mon – Sat: 0930 – 1730 Closed: Sunday Languages: English |
INDONESIA (ID)EMS Inquiry Centre, JakartaTel: (+62) 21 550 15 00 / 21 57 / 02 73 Fax: (+62) 21 550 1407 E-mail: inquems_import@posindonesia.co.id Web site: www.posindonesia.co.id Hours of operation: Mon – Sat: 0800 – 1600 Closed: Sunday Languages: English, Others : Indonesian EMS Inquiry Batam Post Office Tel: (+62) 778 462033 Fax: (+62) 778 462464 E-mail: ekspedisi@posindonesia.co.id Web site: Hours of operation: Mon – Fri: 0800 – 1300 Closed: Saturday, Sunday Languages: English, Others : bahasa indonesia EMS Inquiry Medan General Post Office Tel: (+62) 61 456 89 40 Fax: (+62) 61 457 00 53 E-mail: freddy.h.manurung@posindonesia.co.id Web site: Hours of operation: Mon – Fri: 0800 – 1300 Closed: Saturday, Sunday Languages: English, Others : bahasa indonesia EMS Inquiry Denpasar General Post Office Tel: (+62) 361 261374 Fax: (+62) 361 223568 E-mail: 800posint@posindonesia.co.id Web site: Hours of operation: Mon – Fri: 0800 – 1300 Closed: Saturday, Sunday Languages: English, Others : bahasa indonesia |
IRAN (IR)Mahboobeh MohammadiTel: (+9821) 8884 6882 Fax: (+9821) 8884 6883 E-mail: mehdi.mg@post.ir Web site: www.post.ir Hours of operation: (GMT +3.3) Mon –Wed, Sat - Sun: 0800 – 1630 Closed: Thursday, Friday Languages: English, Others: Persian |
IRELAND (IE)Dublin, EMS Customer ServiceTel: (+353 1) 705 76 00 Fax: (+353 1) 809 09 00 E-mail: customer.services@anpost.ie Web site: www.anpost.ie Hours of operation: (GMT 0) Mon – Fri: 0900 – 1730 Closed: Saturday, Sunday Languages: English |
ISRAEL (IL)JerusalemTel: (+972 76) 887 00 07 Fax: (+972 76) 887 00 39 E-mail: internet@postil.com Web site: www.israelpost.co.il Hours of operation: (GMT +2) Mon – Thu, Sun: 0800 – 1800 Fri: 0800– 1200 Closed: Saturday Languages: English, Others: Hebrew |
ITALY (IT)Poste Italiane Assistenza ClientiTel: (+39) 06 5958 8507 Fax: (+39) 06 5958 8061 E-mail: cavallarof@posteitaliane.it; nollirob@posteitaliane.it Web site: www.posteit.it Hours of operation: (GMT +1) Mon – Fri: 0800 – 1600 Closed: Saturday, Sunday Languages: English, Others: Italian |
JAMAICA (JM)Kingston, Post Office HeadquartersTel: (+1 876) 922 5055 Fax: (+1 876) 922 9439 E-mail: ems@jamaicapost.gov.jm Web site: www.jamaicapost.gov.jm Hours of operation: (GMT -5) Mon – Thu: 0830 - 1700 Fri: 0830 – 1600 Closed: Saturday, Sunday Languages: English |
JAPAN (JP)Tokyo INTTel: (+81 3) 5665 4200 Fax: (+81 3) 5665 4317 E-mail: k007190.ykipic.jj@ymd.jp-post.jp Web site: Hours of operation: (GMT +9) Mon– Fri: 0900 – 2100 Sat: 0900 – 1900 Sun: 0900-1700 Closed: Languages: English Osaka INT Tel: (+81 72) 455 1390 Fax: (+81 72) 455 1381 E-mail: makoto.nishimura.o0023@japan-oe.jp Web site: Hours of operation: (GMT +9) Mon – Fri: 0830 –1715 Closed: Saturday, Sunday Languages: English Shin Fukuoka Tel: (+81 92) 674 8836 Fax: (+81 92) 692 0136 E-mail: k747990.kokutoku.jj@ymd.jp-post.jp Web site: Hours of operation: (GMT +9) Mon – Fri: 0900 –1745 Closed: Saturday, Sunday Languages: English Naha Tel: (+81 98) 853 0181 Fax: (+81 98) 855 9137 E-mail: naha.int.2@japan-oe.jp Web site: Hours of operation: (GMT +9) Mon – Fri: 0830 –1730 Closed: Saturday, Sunday Languages: English Chubu INT Tel: (+81 569) 38 2131 Fax: (+81 569) 38 2134 E-mail: k200600.gyomuki.jj@ymd.jp-post.jp Web site: Hours of operation: (GMT +9) Mon – Fri: 0845–1730 Closed: Saturday, Sunday Languages: English |
JORDAN (JO)Call Centre of Jordan Postal Company (EMS)Tel: (+962 6) 429 3000 / 4081 / 4082 Fax: (+962 6) 420 7181 E-mail: aalamary@jpc.com.jo Web site: www.jordanpost.com.jo Hours of operation: Closed: Languages: |
KAZAKHSTAN (KZ)Call Centre EMS / KazakhstanTel: (+7 727) 259 06 05 (many server) Fax: (+7 727) 259 77 11 E-mail: ems.callcenter@kazpost.kz ems.callcenter2@kazpost.kz Web site: www.kazpost.kz Hours of operation: (GMT +6) Mon – Sat: 0900–2000 Closed: Sunday Languages: English, Russian |
KENYA (KE)Nairobi EMS CentreTel: (+254 20) 222 63 98 / +254 20 324 22 11 / +254 727 403627 Fax: E-mail: emskenya@posta.co.ke / emscustomercare@posta.co.ke Web site: www.posta.co.ke Hours of operation: (GMT +3) Mon – Fri: 0800–1700 Closed: Saturday, Sunday Languages: English |
KOREA (KR)Manager, Seoul International Customer CentreTel: (+822) 2108 98 95 Fax: (+822) 2108 98 95 E-mail: ipost@krpost.net Web site: www.koreapost.go.kr Hours of operation: (GMT +9) Mon – Fri: 0915–1745 Closed: Saturday, Sunday Languages: English, French, Spanish : Chinese / Japanese |
KUWAIT (KW)KuwaitTel: (+965) 2552 5721, (+965) 2552 5748 Fax: (+965) 2551 5781, (+965) 2522 6343 E-mail: kuwaitpost_Q_EMS@hotmail.com Web site: moc.gov.kw/English/index.html Hours of operation: (GMT +3) Mon – Thu, Sun: 0800-1330 Closed: Friday, Saturday Languages: English, Others : Arabic |
LAOS (LA)Vientiane, Postal DivisionTel: (+856 21) 212353 Fax: (+856 21) 212779 E-mail: kkhunthavee@gmail.com Web site: www.laopost.com.la Hours of operation: Mon – Fri: 0800–1700 Closed: Saturday, Sunday Languages: English, French |
LATVIA (LV)International Call Centre, RigaTel: (+371) 6700 80 08 / 2789 27 79 mobile Fax: (+371) 6760 82 46 E-mail: ems@pasts.lv Web site: www.expresspasts.lv Hours of operation: (GMT +2) Mon –Thu: 0800–1800, Fri: 0800–1700 Closed: Saturday, Sunday Languages: English, Russian |
LITHUANIA (LT)Lietuvos paštasTel: (+370 5) 236 12 44 Fax: (+370 5) 233 98 03 E-mail: info@post.lt Web site: www.post.lt Hours of operation: (GMT +3) Mon – Thu: 0730–1615 Fri: 0730–1500 Closed: Saturday, Sunday Languages: English, Russian, Others: Lithuanian |
LUXEMBOURG (LU)POST Courrier CSCTel: (+352) 2462 8004 Fax: (+352) 2660 7580 E-mail: epgcs@post.lu Web site: www.ept.lu Hours of operation: (GMT +1) Mon – Fri: 0800–1700 Closed: Saturday, Sunday Languages: English, French, Others: German |
MACAO (MO)EMS OperationsTel: (+853) 2859 66 88 Fax: (+853) 2871 75 77 E-mail: ems@ctt.gov.mo Web site: ems.ctt.gov.mo Hours of operation: (GMT +8) Mon – Fri: 0900–1815, Sat: 0900 - 1300 Closed: Sunday Languages: English, Others: Portuguese |
MADAGASCAR (MG)AntananarivoTel: (+261 20) 225 69 86 Fax: (+261 20) 223 28 28 E-mail: dep.paositr@gmail.com Web site: Hours of operation: (GMT +3) Mon – Fri: 0900–1530 Closed: Saturday, Sunday Languages: English, French |
MALAYSIA (MY)Pos Malaysia International (PMI) Customer ServiceTel: (+60 3) 2267 22 71 Fax: (+60 3) 2267 22 49 E-mail: cx.srrm_ems@pos.com.my Web site: www.pos.com.my Hours of operation: (GMT +8) Mon – Fri: 0900–1700 Closed: Saturday, Sunday Languages: English |
MALTA (MT)Customer Care, MALTATel: (+356) 2124 27 95 Fax: (+356) 2122 63 68 E-mail: customercare@maltapost.com Web site: www.maltapost.com Hours of operation: (GMT +1) Mon – Fri: 0730–1600, Sat: 0800–1200 Closed: Sunday Languages: English, Others: Maltese / Italian |
MAURITIUS (MU)EMS Call CentreTel: (+230) 211 7793, (+230) 213 2497 Fax: (+230) 213 4149 E-mail: ems@mauritiuspost.mu Web site: www.mauritiuspost.mu Hours of operation: (GMT +4) Mon – Fri: 0800–1600, Sat: 0800 - 1145 Closed: Sunday Languages: English, French |
MEXICO (MX)Centro de Atención a Clientes – MEXICOTel: (+52 55) 4774 8696 Fax: (+52 55) 53 85 09 96 E-mail: contacto@correosdemexico.gob.mx Web site: https://www.gob.mx/correosdemexico Hours of operation: (GMT -6) Mon – Fri: 0900–1800 Closed: Saturday, Sunday Languages: English, Spanish |
MOLDOVA (MD)EMS Office of ExchangeTel: (+373 22) 54 87 91 Fax: (+373 22) 27 12 42 E-mail: ems@posta.md Web site: www.posta.md Hours of operation: (GMT +2) Mon – Fri: 0800–1900 Sat- Sun: 0800 - 1800 Closed: Languages: English, Russian, Others: Romanian |
NETHERLANDS TNT POST (NL)Customer Service International HoofddorpTel: +31 (0) 23 567 5220 Fax: E-mail: csinternational@postnl.com Web site: Hours of operation: (GMT +2) Mon – Fri: 0900–1700 Closed: Saturday, Sunday Languages: English |
NEW ZEALAND (NZ)International Customer Service CentreTel: (+64 9) 367 97 10 Fax: (+64 9) 367 99 69 E-mail: cscems@nzpost.co.nz Web site: www.nzpost.com Hours of operation: (GMT +12) Mon – Fri: 0800–1730 Sat: 0900–1200 Closed: Sunday Languages: English |
NIGERIA (NG)EMS Nigeria; EMS (Int'l) Customers Services UnitTel: (+234) 9087100388 Fax: E-mail: emsnigcsu@yahoo.com Web site: www.emsng.com Hours of operation: (GMT +1) Mon – Fri: 0800–1700 Closed: Saturday, Sunday Languages: English |
NORWAY (NO)EMS Customer ServiceTel: (+47) 3817 95 95 Fax: (+47) 3817 94 51 E-mail: ems.customerservice@posten.no Web site: www.posten.no / www.bring... Hours of operation: (GMT +1) Mon – Fri: 0800–1500 Closed: Saturday, Sunday Languages: English |
OMAN (OM)Muscat, Dépt du Courrier EMSTel: (+968) 2451 0311 Fax: (+968) 2451 0411 E-mail: emsmct@omantel.net.om Web site: Hours of operation: (GMT +4) Mon – Fri: Closed: Languages: English, Others: Arabic |
PAKISTAN (PK)Karachi EMS Call CentreTel: (+92 21) 3454 0419 / 3453 7936 Fax: (+92 21) 3453 6185 / 3431 2602 E-mail: ems.karachi@pakpost.gov.pk Lahore EMS Call Centre Tel: (+92 42) 9921 1312 and 9921 1324 Fax: (+92 42) 9921 1326 E-mail: imo.lahore@pakpost.gov.pk Islamabad EMS Call Centre Tel: (+92-51) 928 0311 Fax: (+92 51) 928 0882 E-mail: imo.islambad@pakpost.gov.pk Web site: www.pakpost.gov.pk Hours of operation: (GMT +5) Mon –Sat: 0800–1600 Closed: Sunday Languages: English |
PANAMA (PA)Maricruz Campos-Jefa de Reclamos PostalesTel: (+507) 512 6309 Fax: (+507) 512 6224 E-mail: reclamospostales@correospanama.gob.pa Web site: Hours of operation: (GMT -5) Mon – Fri: 0800 – 1600 Closed: Saturday, Sunday Languages: Spanish |
PAPUA NEW GUINEA (PG)Customer Care Centre, Port MoresbyTel: (+675) 305 3773 Fax: E-mail: customer.care@postpng.com.pg Web site: www.postpng.com.pg Hours of operation: (GMT +10) Mon – Fri: 0800 – 1630, Sat: 0800 - 1230 Closed: Sunday Languages: English |
PARAGUAY (PY)EMS AsunciónTel: (+595 21) 498 282 Fax: (+595 21) 498 282 E-mail: ems@correoparaguayo.gov.py Web site: www.correoparaguayo.gov.p... Hours of operation: (GMT -3) Mon – Fri: 0800 – 1600 Closed: Saturday, Sunday Languages: English, Spanish, Portuguese |
PERU (PE)EMS Service departmentTel: (+511) 511 50 00 ext.5129-5149 Fax: (+511) 511 50 99 E-mail: servicio_ems@serpost.com.pe Web site: www.serpost.com.pe Hours of operation: (GMT -5) Mon –Thu: 0800 – 1735, Fri: 0800 - 2000 Closed: Saturday, Sunday Languages: Spanish Call Center / Customer Service Tel: (+511) 533 30 82 Fax: E-mail: atencionalcliente@serpost.com.pe / call_center@serpost.com.pe Web site: www.serpost.com.pe Hours of operation: (GMT -5) Mon –Fri: 0800 – 1735 Closed: Saturday, Sunday Languages: Spanish |
PHILIPPINES (PH)Express Mail Exchange Department (EMED - MNL)Tel: (+63 2) 854 4613/854 5467 Fax: (+63 2) 854 4902 E-mail: ems.cs@phlpost.gov.ph Web site: www.phlpost.gov.ph Hours of operation: (GMT +8) Mon – Fri: 0900 – 16 00 Closed: Saturday, Sunday Languages: English, Others: Filipino |
POLAND (PL)Warszawa WERTel: (+48 22) 548 15 06 Fax: (+48 22) 548 15 07 E-mail: kontakt.ems@warszawa.poczta-polska.pl Web site: www.pocztex.pl/dok Hours of operation: (GMT +1) Mon – Fri: 0730 – 1530 Closed: Saturday, Sunday Languages: English, French ,Others : Polish |
PORTUGAL (PT)CTT Expresso Customer Care / LisbonTel: (+351) 211 949 389/ (+351) 210 471 912 Fax: (+351) 219926451 / (+351) 219926453 E-mail: ems@cttexpresso.pt Web site: www.cttexpresso.pt Hours of operation: (GMT +1) Mon – Fri: 0800 – 2200, Sat: 0800 – 1400 Closed: Sunday Languages: English, French, Portuguese |
QATAR (QA)Mr. Khaled Al MohannadiTel: (+974) 4446 4413, 4446 4172 Fax: (+974) 4483 7777 E-mail: public-relations@qatarposts.com Web site: www.qpost.com.qa Hours of operation: (GMT +3) Mon – Thu, Sun: 0700 – 1400 Closed: Friday, Saturday Languages: English, Others: Arabic |
ROMANIA (RO)C.N. Posta Romana S.A., Directia Control, Departamentul Reclamatii si Satisfactia ClientuluiTel: (+40 21) 311 7805 Fax: (+40 21) 311 7805 E-mail: ems@posta-romana.ro Web site: www.posta-romana.ro Hours of operation: (GMT +3) Mon – Fri: 0830 – 1630 Closed: Saturday, Sunday Languages: English |
RUSSIA (RU)Moscow EMSTel: (+7 495) 956 08 08 ext. 831 Fax: n/a E-mail: emsinfo@emspost.ru Web site: www.emspost.ru Hours of operation: (GMT +3) Mon –Thu: 0900 – 1800, Fri: 0900 - 1645 Closed: Saturday, Sunday Languages: English, Russian |
SAUDI ARABIA (SA)Essam Y. Al Zaid, Director of Customer ServicesTel: (+966 ) 920 001 144 Fax: (+966 1) 405 8000 E-mail: ems@sp.com.sa Web site: www.ems.com.sa Hours of operation: (GMT +3) Mon – Thu, Sat, Sun: 0800 – 2100 Closed: Friday Languages: English, Others: Arabic |
SINGAPORE (SG)Group Customer ServiceTel: (+65) 6229 59 92 Fax: (+65) 6842 51 14 E-mail: g-ems@singpost.com Web site: www.speedpost.com.sg Hours of operation: (GMT +8) Mon – Fri: 0900 – 1700 Closed: Saturday, Sunday Languages: English |
SLOVAKIA (SK)Bratislava, Slovak postTel: (+421 2) 49 22 24 55 Fax: (+421 2) 44 37 35 21 E-mail: internationalclaims@slposta.sk Web site: www.slposta.sk Hours of operation: (GMT +1) Mon – Fri: 0730 – 1530 Closed: Saturday, Sunday Languages: English, French Customer servis Tel: (+421 48) 437 87 77 Fax: E-mail: customerservice@slposta.sk Web site: www.posta.sk Hours of operation: (GMT +1) Mon – Fri: 0800 – 1800 Closed: Saturday, Sunday Languages: English |
SLOVENIA (SI)Posta Slovenije, d.o.o.Tel: (+386 1) 476 76 10 Fax: (+386 1) 476 76 21 E-mail: 1003.ljubljana@posta.si Web site: www.posta.si Hours of operation: (GMT +2) Mon – Fri: 0700 – 1300 Closed: Saturday, Sunday Languages: English |
SOLOMON IS. (SB)Alfred Kituru GhemuTel: (+677) 28 815 Fax: (+677) 20 440 E-mail: Alfred.Ghemu@solomonpost.com.sb Web site: www.solomonpost.com.sb Hours of operation: (GMT +11) Mon – Fri: 0000 – 2359 Closed: Saturday, Sunday Languages: English |
SOUTH AFRICA (ZA)Johannesburg International Mail CentreTel: (+27 11) 961 6048 Fax: (+27 11) 961 6085 E-mail: mathapelo.mphuti@postoffice.co.za Web site: www.emssouthafrica.co.za Hours of operation: (GMT +2) Mon – Fri: 0800 – 1630 Closed: Saturday, Sunday Languages: English |
SPAIN (ES)MadridTel: (+34 90) 219 71 97 Fax: E-mail: fidelizacion.clientes@correos.com Web site: www.correos.es Hours of operation: (GMT +1) Mon – Fri: 0830 – 2100 Sat: 0900 – 1300 Closed: Sunday Languages: English, Spanish |
SRI LANKA (LK)EMS Speed Post CentreTel: (+94 11) 244 7844 Fax: E-mail: ems.colombo@yahoo.com Web site: www.slpost.gov.lk Hours of operation: (GMT +6) Mon –Sat: 09:00-17:00 Closed: Sunday Languages: English |
SWEDEN (SE)PostNord Sverige ABTel: (+46) 771 33 33 20 Fax: (+46) 243 92851 E-mail: foreign.claims.se@postnord.com Web site: www.postnord.se Hours of operation: (GMT +1) Mon – Fri: 0800 – 1700 Closed: Saturday, Sunday Languages: English , Others : Swedish |
SWITZERLAND (CH)Poste CH SA / Asendia Switzerland / Customer Service InternationalTel: (+41) 58 667 19 81 Fax: (+41) 58 667 62 20 E-mail: international@post.ch Web site: www.poste.ch Hours of operation: (GMT +1) Mon – Fri: 0800 – 1800 Closed: Saturday, Sunday Languages: English, French, Others: German, Italian |
TANZANIA (TZ)EMS HQ GPOTel: (+255 22) 212 4465,(+255 22) 213 8063 Fax: (+255 22) 212 4463 E-mail: ems@posta.co.tz Web site: www.posta.co.tz Hours of operation: (GMT +3) Mon – Fri: 0800-1700, Sat: 0900-1300 Closed: Sunday Languages: English |
THAILAND (TH)THP Contact Center 1545Tel: (+66 2) 831 3600 Fax: (+66 2) 831 3550, (+66 2) 831 3551 E-mail: postalcare@thailandpost.co.th Web site: www.thailandpost.co.th Hours of operation: (GMT +7) Mon – Fri: 0800 – 1800 Sat – Sun: 0900 - 1700 Languages: English, Others : Thai |
TOGO (TG)Customer Care / EMS Lome AeroportTel: (+228) 22 26 70 51 Fax: (+228) 22 21 12 08 E-mail: ems-togo@laposte.tg Web site: www.ems.tg Hours of operation: (GMT 0) Mon – Fri: 0730 – 1700, Sat: 0830 - 1200 Closed: Sunday Languages: English, French: Local languages |
Turkiye (TR)Istanbul UPIMTel: (+90 212) 465 52 58 Fax: (+90 212) 465 70 96 E-mail: istav-upim@ptt.gov.tr Web site: www.ptt.gov.tr Hours of operation: (GMT +2) Mon – Fri: 0830 – 1730 Closed: Saturday, Sunday Languages: English |
U.A.E. (AE)Emirates Post Call CentreTel: (+971) 600 599 999 Fax: (+971 4) 3340 333 E-mail: Custservice@epg.gov.ae Web site: www.epg.gov.ae Hours of operation: (GMT +4) Mon –Thu, Sat, Sun: 0800 – 2100 Closed: - Friday Languages: English, Arabic |
U.S.A. (US)Los Angeles International Inquiry CenterTel: (+1 800) 222 1811 Fax: (+1 323) 586 - 4363 and 4368 E-mail: Web site: www.usps.com Hours of operation: (GMT -8) Mon – Fri: 0800 – 2030 ; Sat: 0800 - 1800 Closed: Sunday Languages: English, Spanish |
UKRAINE (UA)State Enterprise of Special PostTel: (+380 44) 235 33 81 Fax: (+380 44) 244 00 79 E-mail: emsservice@emsukraine.com.ua Web site: www.emsukraine.com.ua Hours of operation: (GMT +2) Mon –Thu: 0830 – 1730, Fri: 0830 - 1615 Closed: Saturday, Sunday Languages: English, Others: Russian - Ukrainian |
URUGUAY (UY)International EMS Call Center / Correo CentralTel: (+598) 2916 02 00 ext.407 Fax: (+598) 2916 0200 ext.406 E-mail: Gestionesparaclientes@correo.com.uy Web site: www.correo.com.uy Hours of operation: (GMT -3) Mon – Fri: 0900 – 1700 Closed: Saturday, Sunday Languages: Spanish, Portuguese |
UZBEKISTAN (UZ)Mr. Anvar VakhobovTel: (+998 71) 232 27 20 Fax: (+998 71) 232 09 44 E-mail: avahobov@post.uz; emstash@post.uz Web site: www.pochta.uz Hours of operation: (GMT +5) Mon – Fri: 0900 – 1800, Sat: 0900 – 1500 Closed: Sunday Languages: English, Russian, Others : Uzbek |
VIETNAM (VN)Hanoi Call CentreTel: (+84 28) 3 866 4046 Fax: (+84 28) 3 948 0607 E-mail: EMSVietnam.Int@ems.com.vn Web site: www.ems.com.vn Hours of operation: (GMT +7) Mon – Fri: 0800 – 1700 Closed: Saturday, Sunday Languages: English |