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公告欄顧客申辦事項作業流程及處理時限表(儲匯)

顧客申辦事項作業流程及處理時限表
Application Procedures and Processing Time

存簿儲金新開戶 存簿更換印鑑 補發存簿副本
申（領）晶片金融卡 申（領）VISA 金融卡 定期儲金新開戶
定期儲金質押借款 定期儲金中途解約 劃撥儲金新開戶
外匯匯出匯款 外匯匯入匯款
table
項目名稱
Application Items		 應備證件
Required Documents		 作業時間
Processing time		 申請作業流程
Application Process
存簿儲金新開戶 1.個人：國民身分證、第二證件、印鑑。
2.非營利法人：主管機關登記證明文件或法人登記證書及非營利法人統一編號、負責人國民身分證及第二證件、印鑑、法人全銜章，代辦者需出示授權書及國民身分證及第二證件。
3.非營利團體：憑主管機關之報備證明（或核准函）、非營利團體統一編號、負責人國民身分證及第二證件、印鑑、團體全銜章，代辦者需出示授權書及國民身分證及第二證件。 		約25分鐘 填寫「郵政存簿儲金立帳申請書」、「存簿儲金存款單」及「郵政存簿/劃撥儲金開戶約定書」各1份。
Opening a Passbook Savings Account 1.Individual Account：ID card, secondary proof of ID, and specimen seal.
2.Non-profit Organization：
Registration certificate issued by its competent authority or the registration certificate of legal entity, registration number of non-profit organization, ID card of legal representative, secondary proof of ID, specimen seal of legal representative and the seal of the entity's title in full. The proxy is required to provide ID card, secondary proof of ID, and a letter of authorization.
3.Non-profit Group：
Registration certificate issued by its competent authority, registration number of non-profit group, ID card of legal representative, secondary proof of ID, specimen seal of legal representative and the seal of the entity's title in full. Authorized representative is required to provide ID card, secondary proof of ID, and a letter of authorization.
25 minutes Fill out 1 copies of “Application for postal passbook savings account”, “Passbook Deposit Slip” and the service agreement.
項目名稱
Application Items		 存簿儲金新開戶
應備證件
Required Documents		 1.個人：國民身分證、第二證件、印鑑。
2.非營利法人：主管機關登記證明文件或法人登記證書及非營利法人統一編號、負責人國民身分證及第二證件、印鑑、法人全銜章，代辦者需出示授權書及國民身分證及第二證件。
3.非營利團體：憑主管機關之報備證明（或核准函）、非營利團體統一編號、負責人國民身分證及第二證件、印鑑、團體全銜章，代辦者需出示授權書及國民身分證及第二證件。
作業時間
Processing time		 約25分鐘
申請作業流程
Application Process		 填寫「郵政存簿儲金立帳申請書」、「存簿儲金存款單」及「郵政存簿/劃撥儲金開戶約定書」各1份。
項目名稱
Application Items		 Opening a Passbook Savings Account
應備證件
Required Documents		 1.Individual Account：ID card, secondary proof of ID, and specimen seal.
2.Non-profit Organization：
Registration certificate issued by its competent authority or the registration certificate of legal entity, registration number of non-profit organization, ID card of legal representative, secondary proof of ID, specimen seal of legal representative and the seal of the entity's title in full. The proxy is required to provide ID card, secondary proof of ID, and a letter of authorization.
3.Non-profit Group：
Registration certificate issued by its competent authority, registration number of non-profit group, ID card of legal representative, secondary proof of ID, specimen seal of legal representative and the seal of the entity's title in full. Authorized representative is required to provide ID card, secondary proof of ID, and a letter of authorization.
作業時間
Processing time		 25 minutes
申請作業流程
Application Process		 Fill out 1 copies of “Application for postal passbook savings account”, “Passbook Deposit Slip” and the service agreement.
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table
項目名稱
Application Items		 應備證件
Required Documents		 作業時間
Processing time		 申請作業流程
Application Process
存簿更換印鑑 1.個人：國民身分證、存簿、新印鑑。
2.機關團體戶：應出具公函、存簿、新印鑑及負責人國民身分證，代辦者需出示授權書及國民身分證。 		約12分鐘 填寫「變更帳戶事項申請書」1份。
Change of authorized signature and/or seal 1.Individual Account：ID card, postal passbook account book, and replacement seal.
2.Institution or Group Account：Official documents, postal passbook account book, a sample of replacement signature and seal, and ID card of legal representative.
The proxy is required to provide ID card and a letter of authorization.		 12 minutes Fill out 1 copy of “Application for change of account details”.
項目名稱
Application Items		 存簿更換印鑑
應備證件
Required Documents		 1.個人：國民身分證、存簿、新印鑑。
2.機關團體戶：應出具公函、存簿、新印鑑及負責人國民身分證，代辦者需出示授權書及國民身分證。
作業時間
Processing time		 約12分鐘
申請作業流程
Application Process		 填寫「變更帳戶事項申請書」1份。
項目名稱
Application Items		 Change of authorized signature and/or seal
應備證件
Required Documents		 1.Individual Account：ID card, postal passbook account book, and replacement seal.
2.Institution or Group Account：Official documents, postal passbook account book, a sample of replacement signature and seal, and ID card of legal representative.
The proxy is required to provide ID card and a letter of authorization.
作業時間
Processing time		 12 minutes
申請作業流程
Application Process		 Fill out 1 copy of “Application for change of account details”.
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table
項目名稱
Application Items		 應備證件
Required Documents		 作業時間
Processing time		 申請作業流程
Application Process
補發存簿副本 1.個人：國民身分證、存簿、原留印鑑。
2.機關團體戶：應出具公函、存簿、原留印鑑及負責人國民身分證，代辦者需出示授權書及國民身分證。 		約12分鐘 填寫「掛失補副申請書」1份。
Replacement issue of account book copies 1.Individual Account：ID card, postal passbook account book, seal of the archived specimen.
2.Institution or Group Account：Official documents, postal passbook account book, seal of the archived specimen., and ID card of legal representative.
The proxy is required to provide ID card and a letter of authorization.		 12 minutes Fill out 1 copy of “Application for replacement account book copies”.
項目名稱
Application Items		 補發存簿副本
應備證件
Required Documents		 1.個人：國民身分證、存簿、原留印鑑。
2.機關團體戶：應出具公函、存簿、原留印鑑及負責人國民身分證，代辦者需出示授權書及國民身分證。
作業時間
Processing time		 約12分鐘
申請作業流程
Application Process		 填寫「掛失補副申請書」1份。
項目名稱
Application Items		 Replacement issue of account book copies
應備證件
Required Documents		 1.Individual Account：ID card, postal passbook account book, seal of the archived specimen.
2.Institution or Group Account：Official documents, postal passbook account book, seal of the archived specimen., and ID card of legal representative.
The proxy is required to provide ID card and a letter of authorization.
作業時間
Processing time		 12 minutes
申請作業流程
Application Process		 Fill out 1 copy of “Application for replacement account book copies”.
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table
項目名稱
Application Items		 應備證件
Required Documents		 作業時間
Processing time		 申請作業流程
Application Process
申（領）晶片金融卡 1.個人：國民身分證、存簿、原留印鑑。
2.委託代辦：出示儲戶之委託（授權）書，委託人國民身分證、原留印鑑、存簿及受託人之國民身分證、印章，經受理局查證屬實後辦理。
（申請人於申請日5天（工作天）後，領取金融卡）。 		約8分鐘 填寫「郵政晶片金融卡申請/變更申請書」及「郵政金融卡約定條款」各1份。

本公司擇定部分特定郵局提供當場申請及領用晶片金融卡(簡稱即時發卡)服務。
Application (Collection) of ATM Card 1.Individual Account：ID card, postal passbook account book, and seal of the archived specimen.
2.Authorized representative：Letter of authorization, depositor's ID card, seal of the archived specimen, postal passbook account book of the applicant, as well as authorized representative's ID card and seal. The post office shall process the application after verification.
(The applicant may collect the ATM card 5 working days following the date of application.) 		8 minutes Fill out 1 copy of “Application for ATM card” and “The service agreement.

To issue a card as quickly as the same day, we designate certain post offices to provide instant ATM card application and issuance service.
項目名稱
Application Items		 申（領）晶片金融卡
應備證件
Required Documents		 1.個人：國民身分證、存簿、原留印鑑。
2.委託代辦：出示儲戶之委託（授權）書，委託人國民身分證、原留印鑑、存簿及受託人之國民身分證、印章，經受理局查證屬實後辦理。
（申請人於申請日5天（工作天）後，領取金融卡）。
作業時間
Processing time		 約8分鐘
申請作業流程
Application Process		 填寫「郵政晶片金融卡申請/變更申請書」及「郵政金融卡約定條款」各1份。

本公司擇定部分特定郵局提供當場申請及領用晶片金融卡(簡稱即時發卡)服務。
項目名稱
Application Items		 Application (Collection) of ATM Card
應備證件
Required Documents		 1.Individual Account：ID card, postal passbook account book, and seal of the archived specimen.
2.Authorized representative：Letter of authorization, depositor's ID card, seal of the archived specimen, postal passbook account book of the applicant, as well as authorized representative's ID card and seal. The post office shall process the application after verification.
(The applicant may collect the ATM card 5 working days following the date of application.)
作業時間
Processing time		 8 minutes
申請作業流程
Application Process		 Fill out 1 copy of “Application for ATM card” and “The service agreement.

To issue a card as quickly as the same day, we designate certain post offices to provide instant ATM card application and issuance service.
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table
項目名稱
Application Items		 應備證件
Required Documents		 作業時間
Processing time		 申請作業流程
Application Process
申（領）VISA 金融卡 本人：國民身分證、存簿、原留印鑑。
（申請人於申請日5天（工作天）後，領取VISA金融卡）。 		約8分鐘 填寫「郵政VISA金融卡申請/變更申請書」、「郵政金融卡約定條款」及「郵政VISA金融卡約定條款」各1份。

為配合儲戶即時用卡的需求，本公司擇定部分特定郵局提供當場申請及領用感應式VISA金融卡(簡稱即時發卡)服務。
Application (Collection) of Visa Debit Card Depositor：ID card, postal passbook account book, and seal of the archived specimen.
(The applicant may collect the VISA debit card 5 working days following the date of application.) 		8 minutes Fill out 1 copy of “Application for VISA debit card” and “The service agreements”.

To issue a card as quickly as the same day, we designate certain post offices to provide instant Visa Debit Card application and issuance service.
項目名稱
Application Items		 申（領）VISA 金融卡
應備證件
Required Documents		 本人：國民身分證、存簿、原留印鑑。
（申請人於申請日5天（工作天）後，領取VISA金融卡）。
作業時間
Processing time		 約8分鐘
申請作業流程
Application Process		 填寫「郵政VISA金融卡申請/變更申請書」、「郵政金融卡約定條款」及「郵政VISA金融卡約定條款」各1份。

為配合儲戶即時用卡的需求，本公司擇定部分特定郵局提供當場申請及領用感應式VISA金融卡(簡稱即時發卡)服務。
項目名稱
Application Items		 Application (Collection) of Visa Debit Card
應備證件
Required Documents		 Depositor：ID card, postal passbook account book, and seal of the archived specimen.
(The applicant may collect the VISA debit card 5 working days following the date of application.)
作業時間
Processing time		 8 minutes
申請作業流程
Application Process		 Fill out 1 copy of “Application for VISA debit card” and “The service agreements”.

To issue a card as quickly as the same day, we designate certain post offices to provide instant Visa Debit Card application and issuance service.
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table
項目名稱
Application Items		 應備證件
Required Documents		 作業時間
Processing time		 申請作業流程
Application Process
定期儲金新開戶 1.個人：國民身分證、第二證件、印鑑。
2.非營利法人：主管機關登記證明文件或法人登記證書及非營利法人統一編號、負責人國民身分證及第二證件、印鑑、法人全銜章，代辦者需出示授權書及國民身分證及第二證件。
3.非營利團體：主管機關登記證明文件及非營利團體統一編號、負責人國民身分證及第二證件、印鑑、團體全銜章，代辦者需出示授權書及國民身分證及第二證件。 		約15分鐘 填寫「郵政定期儲金總戶立帳書」、「郵政定期儲金存款單」及「郵政定期儲金開戶約定書」各1份。
Application (Collection) of VISA Debit Card 1.Individual： ID card, secondary proof of ID and specimen seal.
2.Non-profit organization:
Registration certificate issued by its competent authority or the registration certificate of legal entity, registration number of non-profit organization, ID card of legal representative, secondary proof of ID, specimen seal of legal representative and the seal of the entity's title in full. Authorized representative is required to provide ID card, secondary proof of ID, and a letter of authorization.
3.Non-profit group:
Registration certificate issued by its competent authority, registration number of non-profit group, ID card of legal representative, secondary proof of ID, specimen seal of legal representative and the seal of the entity's title in full. Authorized representative is required to provide ID card, secondary proof of ID, and a letter of authorization.		 15 minutes Fill out 1 copy of “Application for postal time deposit savings general account” , “postal CD Deposit Slip” and the service agreement
項目名稱
Application Items		 定期儲金新開戶
應備證件
Required Documents		 1.個人：國民身分證、第二證件、印鑑。
2.非營利法人：主管機關登記證明文件或法人登記證書及非營利法人統一編號、負責人國民身分證及第二證件、印鑑、法人全銜章，代辦者需出示授權書及國民身分證及第二證件。
3.非營利團體：主管機關登記證明文件及非營利團體統一編號、負責人國民身分證及第二證件、印鑑、團體全銜章，代辦者需出示授權書及國民身分證及第二證件。
作業時間
Processing time		 約15分鐘
申請作業流程
Application Process		 填寫「郵政定期儲金總戶立帳書」、「郵政定期儲金存款單」及「郵政定期儲金開戶約定書」各1份。
項目名稱
Application Items		 Application (Collection) of VISA Debit Card
應備證件
Required Documents		 1.Individual： ID card, secondary proof of ID and specimen seal.
2.Non-profit organization:
Registration certificate issued by its competent authority or the registration certificate of legal entity, registration number of non-profit organization, ID card of legal representative, secondary proof of ID, specimen seal of legal representative and the seal of the entity's title in full. Authorized representative is required to provide ID card, secondary proof of ID, and a letter of authorization.
3.Non-profit group:
Registration certificate issued by its competent authority, registration number of non-profit group, ID card of legal representative, secondary proof of ID, specimen seal of legal representative and the seal of the entity's title in full. Authorized representative is required to provide ID card, secondary proof of ID, and a letter of authorization.
作業時間
Processing time		 15 minutes
申請作業流程
Application Process		 Fill out 1 copy of “Application for postal time deposit savings general account” , “postal CD Deposit Slip” and the service agreement
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table
項目名稱
Application Items		 應備證件
Required Documents		 作業時間
Processing time		 申請作業流程
Application Process
定期儲金質押借款 1.本人：國民身分證、原留印鑑、存單。
2.貸款上限：最高以存單質借存款本金之九成，以分期付息存單申請貸款，超過七成者，暫停支付存款利息。 		約12分鐘 填寫「定期儲金存單質押借款申請書」1份。
Certificate of Deposit Loan 1.Depositor：ID card, seal of the archived specimen, and certificate of deposit.
2.Upper limit of loan：Up to 90% of the principal of the deposit. When borrowing against a certificate that periodically gives out interest, interest payments will cease if the loan amount exceeds 70% of the principal of the deposit.		 12 minutes Fill out 1 copy of “Certificate of Deposit Loan Application Form”.
項目名稱
Application Items		 定期儲金質押借款
應備證件
Required Documents		 1.本人：國民身分證、原留印鑑、存單。
2.貸款上限：最高以存單質借存款本金之九成，以分期付息存單申請貸款，超過七成者，暫停支付存款利息。
作業時間
Processing time		 約12分鐘
申請作業流程
Application Process		 填寫「定期儲金存單質押借款申請書」1份。
項目名稱
Application Items		 Certificate of Deposit Loan
應備證件
Required Documents		 1.Depositor：ID card, seal of the archived specimen, and certificate of deposit.
2.Upper limit of loan：Up to 90% of the principal of the deposit. When borrowing against a certificate that periodically gives out interest, interest payments will cease if the loan amount exceeds 70% of the principal of the deposit.
作業時間
Processing time		 12 minutes
申請作業流程
Application Process		 Fill out 1 copy of “Certificate of Deposit Loan Application Form”.
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table
項目名稱
Application Items		 應備證件
Required Documents		 作業時間
Processing time		 申請作業流程
Application Process
定期儲金中途解約 1.本人：國民身分證、原留印鑑、存單。
2.委託代領：出示儲戶之委託（授權）書，委託人國民身分證、原留印鑑、存單及受託人之國民身分證、印章，經受理局確實查證無疑義後辦理。 		約10分鐘
Termination of a Time Deposit 1.Depositor：ID card, seal of the archived specimen, and certificate of deposit.
2.Authorized representative：Letter of authorization, depositor's ID card, seal of the archived specimen, certificate of deposit, as well as authorized representative's ID card and seal. The post office shall process the application after verification.		 10 minutes
項目名稱
Application Items		 定期儲金中途解約
應備證件
Required Documents		 1.本人：國民身分證、原留印鑑、存單。
2.委託代領：出示儲戶之委託（授權）書，委託人國民身分證、原留印鑑、存單及受託人之國民身分證、印章，經受理局確實查證無疑義後辦理。
作業時間
Processing time		 約10分鐘
申請作業流程
Application Process
項目名稱
Application Items		 Termination of a Time Deposit
應備證件
Required Documents		 1.Depositor：ID card, seal of the archived specimen, and certificate of deposit.
2.Authorized representative：Letter of authorization, depositor's ID card, seal of the archived specimen, certificate of deposit, as well as authorized representative's ID card and seal. The post office shall process the application after verification.
作業時間
Processing time		 10 minutes
申請作業流程
Application Process
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table
項目名稱
Application Items		 應備證件
Required Documents		 作業時間
Processing time		 申請作業流程
Application Process
劃撥儲金新開戶 1.個人：國民身分證、印鑑。
2.公司行號：登記證明文件、印鑑及負責人身分證，代辦者需出示授權書。
3.政府機關、公立學校及部隊：於申請書加蓋印信，憑主管機關同意之核准文件，劃撥支票戶另繳驗負責人身分證，代辦者需出示授權書。
4.公營機構：於申請書加蓋印信並出具公函，劃撥支票戶另繳驗負責人身分證，代辦者需出示授權書。
5.以上均應另提示第二證件，代辦亦同。 		約25分鐘 填寫「劃撥儲金立帳申請書」3份、「劃撥儲金存款單」及「郵政存簿/劃撥儲金開戶約定書」各1份。
Opening a Postal Giro Account 1.Individual：ID card and specimen seal.
2.Firm：Business license or business registration, specimen seal and ID card of the responsible person. Agent applying on behalf of the firm shall also submit a power of attorney.
3.Government organization, public school or armed service：
Application form with its organizational stamp. Provide the approval of the relevant authority, the Giro checking account also submit the ID card of the representative. Agent applying on behalf of the entity shall also submit a power of attorney.
4.Public corporation：
Application form with its organizational stamp, an official document approving the application , the Giro checking account also submit the ID card of the representative. Agent applying on behalf of the entity shall also submit a power of attorney.
5.All of the above, secondary proof of ID is required, the same for the applicant's agent.		 25 minutes Fill out 3 copies of “Postal Giro Account Application Form”,1 copy of “Postal Giro Deposit Slip” and the service agreement.
項目名稱
Application Items		 劃撥儲金新開戶
應備證件
Required Documents		 1.個人：國民身分證、印鑑。
2.公司行號：登記證明文件、印鑑及負責人身分證，代辦者需出示授權書。
3.政府機關、公立學校及部隊：於申請書加蓋印信，憑主管機關同意之核准文件，劃撥支票戶另繳驗負責人身分證，代辦者需出示授權書。
4.公營機構：於申請書加蓋印信並出具公函，劃撥支票戶另繳驗負責人身分證，代辦者需出示授權書。
5.以上均應另提示第二證件，代辦亦同。
作業時間
Processing time		 約25分鐘
申請作業流程
Application Process		 填寫「劃撥儲金立帳申請書」3份、「劃撥儲金存款單」及「郵政存簿/劃撥儲金開戶約定書」各1份。
項目名稱
Application Items		 Opening a Postal Giro Account
應備證件
Required Documents		 1.Individual：ID card and specimen seal.
2.Firm：Business license or business registration, specimen seal and ID card of the responsible person. Agent applying on behalf of the firm shall also submit a power of attorney.
3.Government organization, public school or armed service：
Application form with its organizational stamp. Provide the approval of the relevant authority, the Giro checking account also submit the ID card of the representative. Agent applying on behalf of the entity shall also submit a power of attorney.
4.Public corporation：
Application form with its organizational stamp, an official document approving the application , the Giro checking account also submit the ID card of the representative. Agent applying on behalf of the entity shall also submit a power of attorney.
5.All of the above, secondary proof of ID is required, the same for the applicant's agent.
作業時間
Processing time		 25 minutes
申請作業流程
Application Process		 Fill out 3 copies of “Postal Giro Account Application Form”,1 copy of “Postal Giro Deposit Slip” and the service agreement.
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table
項目名稱
Application Items		 應備證件
Required Documents		 作業時間
Processing time		 申請作業流程
Application Process
外匯匯出匯款 匯款人國民身分證、印章、新臺幣。
匯款方式：電匯 		約25分鐘 填寫「外匯匯出匯款申請書」1份；如當日交易結購金額達新臺幣 50 萬元(含)以上，須加填「外匯收支或交易申報書（ 結購外匯專用 ）」。
Outward Remittances Remitter's ID card, personal signature and/or seal, and cash in New Taiwan Dollars.
Remittance Type：Telegraphic Transfer 		25 minutes Fill out 1 copy of “Outward Remittance Application and Exchange Memo”; in the case of remittance of foreign exchanges with amount exceeding the equivalent of NT$500,000, a “Declaration Statement of Foreign Exchange Receipts and Disbursements or Transactions (For settlement of purchase only)” is required to be filled out.
項目名稱
Application Items		 外匯匯出匯款
應備證件
Required Documents		 匯款人國民身分證、印章、新臺幣。
匯款方式：電匯
作業時間
Processing time		 約25分鐘
申請作業流程
Application Process		 填寫「外匯匯出匯款申請書」1份；如當日交易結購金額達新臺幣 50 萬元(含)以上，須加填「外匯收支或交易申報書（ 結購外匯專用 ）」。
項目名稱
Application Items		 Outward Remittances
應備證件
Required Documents		 Remitter's ID card, personal signature and/or seal, and cash in New Taiwan Dollars.
Remittance Type：Telegraphic Transfer
作業時間
Processing time		 25 minutes
申請作業流程
Application Process		 Fill out 1 copy of “Outward Remittance Application and Exchange Memo”; in the case of remittance of foreign exchanges with amount exceeding the equivalent of NT$500,000, a “Declaration Statement of Foreign Exchange Receipts and Disbursements or Transactions (For settlement of purchase only)” is required to be filled out.
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table
項目名稱
Application Items		 應備證件
Required Documents		 作業時間
Processing time		 申請作業流程
Application Process
外匯匯入匯款 受款人國民身分證、印章、匯入匯款通知書。
匯款方式：電匯 		約5分鐘 填寫「外匯收支或交易申報書（ 結售外匯專用 ）」1份。
Inward Remittances Beneficiary's ID card, personal signature and/or seal, and the advice of inward remittance.
Remittance Type：Telegraphic Transfer 		5 minutes Fill out 1 copy of “Declaration Statement of Foreign Exchange Receipts and Disbursements or Transactions (For settlement of sale only)”.
項目名稱
Application Items		 外匯匯入匯款
應備證件
Required Documents		 受款人國民身分證、印章、匯入匯款通知書。
匯款方式：電匯
作業時間
Processing time		 約5分鐘
申請作業流程
Application Process		 填寫「外匯收支或交易申報書（ 結售外匯專用 ）」1份。
項目名稱
Application Items		 Inward Remittances
應備證件
Required Documents		 Beneficiary's ID card, personal signature and/or seal, and the advice of inward remittance.
Remittance Type：Telegraphic Transfer
作業時間
Processing time		 5 minutes
申請作業流程
Application Process		 Fill out 1 copy of “Declaration Statement of Foreign Exchange Receipts and Disbursements or Transactions (For settlement of sale only)”.
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